MB-240 LATEST EXAM GUIDE & MB-240 VALID QUESTIONS TEST & MB-240 FREE DOWNLOAD PDF

MB-240 Latest Exam Guide & MB-240 Valid Questions Test & MB-240 Free Download Pdf

MB-240 Latest Exam Guide & MB-240 Valid Questions Test & MB-240 Free Download Pdf

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Tags: MB-240 Formal Test, MB-240 Training Solutions, MB-240 Valid Exam Book, Real MB-240 Dumps, Test MB-240 Dumps

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Skills Tested in Microsoft MB-240 Exam

According to the blueprint of this test, candidates will need to demonstrate the following skills if they want to pass MB-240 exam:

  • Connected Field Service implementation

    The final topic evaluates the candidates' knowledge of describing the use cases for the Internet of Things. Therefore, they should become familiar with identifying the situations when IoT can be used and describe each of its components. Also, they should know how to identify Dynamics 365 Field Service on Field Service Mobile application use cases. Another subtopic included here is dedicated to the implementation of Connected Field Service with IoT Hub. So, they should know how to manage IoT devices and security roles related to Dynamics 365 Connected Field Service.

  • Work order dispatch and scheduling

    Within this topic, the candidates' knowledge of managing scheduling options will be tested. Therefore, they should learn how to use Schedule Assistant and Board systems as well as configuring Quick Book features. Another subtopic included in this section focuses on implementing schedule boards. Thus, candidates should become skilled in identifying Booking Requirements features and use or know how to manually schedule work orders. Schedule Assistant implementation together with resource scheduling optimization is also tested in this chapter. The candidates should also demonstrate that they know how to configure Universal Resource scheduling. This means that they should become proficient in describing use cases for this system and restrict booking status values depending on the entity requirements.

  • Field service application configuration

    This section asks candidates to demonstrate their expertise in configuring settings and service & product pricing. Thus, they should know how to configure and define resources and entities that meet business requirements. Also, the candidates should be able to properly define different service types and configure the minimum charge durations in addition to amounts. Another subtopic included here focuses on bookable resource management, mapping functionality enabling, and geocoding configuration. Finally, candidates' knowledge of integrating different tools with the Field Service environment will be tested as well. So, the examinees will need to show how skilled they are in using Power Automate flows and implement Dynamics 365 Remote Assist to be used with Dynamics 365 Field Service.

  • Purchasing and inventory management

    Exam-takers will need to demonstrate that they know how to manage customer assets. Thus, they will know how to configure and create the right uses for customer assets together with configuring 3D asset models. Another category included in this section is dedicated to warehouse and inventory management. For example, candidates will know how to set up warehouses and inventory, view product inventory, as well as adjusting inventory levels. Another subtopic included in this domain focuses on product returns and purchasing management. Additionally, this sector is essential to ensure customer satisfaction. This means that the exam-takers should know how to create purchase orders and how to finalize returns and create the proper return merchandise authorization.

Microsoft MB-240 Exam is designed for individuals who want to become certified as a Microsoft Dynamics 365 Field Service Functional Consultant. MB-240 exam is targeted at professionals who have a deep understanding of Field Service and have experience with configuring and customizing the Dynamics 365 Field Service application. MB-240 exam measures the candidate's ability to design, configure, and implement Field Service solutions that meet the needs of customers.

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MB-240 Training Solutions, MB-240 Valid Exam Book

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q161-Q166):

NEW QUESTION # 161
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.
Solution: You implement the following configuration changes.
1) Create Agreement
2) Define Agreement Products
3) Set Booking Recurrence
4) Create Invoice Setup
5) Define Invoice Recurrence
Does this meet the goal?

  • A. No
  • B. Yes

Answer: A

Explanation:
Section: Configure field service applications


NEW QUESTION # 162
You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets.
You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices.
You need to find the issue and resolve it.
Which action should you choose?

  • A. Register the device in Dynamics 365 Connected Field Service.
  • B. Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.
  • C. Create the IoT Connected Device connection role to link devices to customer assets.
  • D. Configure the Create CFS alerts from IoT Central within Microsoft Flow.

Answer: D

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central- alerts


NEW QUESTION # 163
As a new start-up field services company, you are looking to streamline your customer service process to provide the best customer service experience.
Your company has decided to implement Dynamics Field Services as the foundation for its customer service management processes.
You need to ensure that the cases that the customer service team creates can be quickly and efficiently converted to work orders (that will minimize the need to add additional information to the work orders) using the out-of-the-box capabilities.
Which key item do you need to configure before the customer service agents will be able to convert a case to a work order?

  • A. Resources
  • B. Incident Type
  • C. Work Order Types
  • D. Booking Rules

Answer: B

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure- incident-types


NEW QUESTION # 164
When Contoso installs chillers for customers, they are expected to follow the same procedure for each install.
You need to configure the functionality necessary to automatically add all the tasks and resources needed to a work order when the work order type is Chiller Installation. You must follow the established Contoso guidelines for installation requirements, as outlined in the Case Study, and create the most efficient process possible.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:
A screenshot of a computer Description automatically generated


NEW QUESTION # 165
Your organization wants to use the new Microsoft Dynamics 365 Field Service mobile app. You need to install this app for the technicians.
In order to run the initial tests, you install the mobile app and connect with the Sandbox environment to verify that everything is working as expected.
Now, you want to connect the mobile app to the Production environment.
Which two actions should you take? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Stay logged in, and select Reconfigure to delete data and clear cache from your device.
  • B. Sign out, and then log in as your new production user.
  • C. Go to the main menu, then select the Settings icon.
  • D. Go to the main menu, then select the Person icon.

Answer: B,C


NEW QUESTION # 166
......

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